Shipping policy

Thank you for shopping at NYLEN. We strive to provide you with the best possible shopping experience, including efficient and reliable shipping.

Processing Time

Orders are typically processed and shipped within 2 business days from the date of purchase. However, please note that processing times may vary depending on product availability and order volume.

Shipping Methods

We offer several shipping options to accommodate your needs:

  • Economy Shipping: Estimated delivery within 5-8 business days.
  • Standard Shipping: Estimated delivery within 3-4 business days.
  • Express Shipping: Estimated delivery within 1-3 business days.
  • International Shipping: Estimated delivery time varies depending on the destination and shipping method selected.

Shipping Rates

Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost for your order during the checkout process before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order and estimated delivery date.

Shipping Restrictions

Please note that certain items may be subject to shipping restrictions or additional charges due to their size, weight, or destination. We reserve the right to refuse or cancel orders that do not comply with our shipping policies.

International Shipping

For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check with your local customs office for more information on import duties and fees.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact us immediately so that we can assist you in filing a claim with the shipping carrier and arranging for a replacement or refund.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at info@nylenstockholm.com